THE TECH DOCTOR - Maintenance Program

Less are the different levels of service offered for our Annual maintenance program:

Bronze Plan- $400.00/ year
• 5 remote\email support hours
• 1 on site visit or up to 2 hours total

Silver Plan- $950.00/ year
• 10 remote/email support hours
• Up to 3 on site visits, or up to 6 hours total

Gold Plan- $1500.00/ year
• Unlimited remote or email support
• Up to 5 on site visits, or up to 10 hours total

Platinum Plan- $2500.00/ year
• Unlimited remote or email support
• Up to 8 on site visits, or up to 25 hours total
• Up to 2 custom machines built (software\ parts extra)

You can download our Agreement/Contract and fill it out and return to us via regular mail or scan and return us as an attachment.

Terms and Conditions

    • Parts and software not included in cost of service contract.
    • Method of support (remote or onsite) is at discretion of provider.
    • If benefits of contract are exhausted before contract expiration date, customer may either upgrade to next contract level or pay for services beyond contact at regular rates.
    • On site visits are counted as one hour minimum. If time goes beyond one hour, actual time is deducted from balance of time remaining on contract.
    • Customer agrees to pay amount listed above for chosen contract level for services listed at that level. Customer also agrees to the additional terms and conditions listed herein.
    • Cost of contract non-refundable after payment is made.
    • If portion of services paid for with contract is unused at contract expiration date, there will be no refund for unused services.
    • By signing this contract customer agrees to all terms listed herein.

    We provide on-site services to the area in Maryland, Virginia & Washington, D.C.

    Washington, D.C.

    Northern Virginia
    Fairfax County
    Arlington Area
    Loudoun County
    Prince William County

    Maryland
    Carroll County
    Howard County
    Baltimore Area
    Montgomery County
    Prince Georges County
    Charles County
    Ann Arundel County
    Frederick County
    Calvert County

    CONTACT US NOW ONLINE

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Serving the Montgomery Co, MD, DC, VA & Charlestown, Shepherdstown, Harpers Ferry, and Martinsburg, West Virginia area. Also serving remotely these Leesburg, Berryville, and Winchester and the DC, MD and VA areas. We are always on call to assist you with all of your network and computer support needs. We have onsite services and remote services.

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